mirror of https://gitee.com/openkylin/cups.git
29 lines
1.2 KiB
Plaintext
29 lines
1.2 KiB
Plaintext
|
Debian users,
|
||
|
|
|
||
|
|
For making clear your printing problem, I need some information.
|
||
|
|
|
||
|
|
1. Please describe your CUPS version/revision. This will be written
|
||
|
|
automatically if you use Debian bug system tools.
|
||
|
|
2. Please describe Your printer vendor and model, and how to connect (usb,
|
||
|
|
parallel, serial, lpd, ipp, http, socket, smb).
|
||
|
|
3. Please attach your /etc/cups/printers.conf (only about problematic printer)
|
||
|
|
4. Set LogLeveld as "debug" in your /etc/cups/cupsd.conf and reload by
|
||
|
|
/etc/init.d/cups reload. After you do something causes a problem,
|
||
|
|
please attach gzippped your /var/log/cups/error_log.
|
||
|
|
5. Please attach gzipped PPD file in /etc/cups/ppd/.
|
||
|
|
|
||
|
|
Before you report...
|
||
|
|
1. If you use gs as filter, please check /usr/bin/gs indicates gs-esp.
|
||
|
|
gs-gnu doesn't support some drivers. If gs indicates gs-gnu, please
|
||
|
|
change by 'update-alternatives --config gs'.
|
||
|
|
2. Please don't set severity to 'grave' or 'critical' if you couldn't success
|
||
|
|
to print out. I usually test by my printer, then upload. (it means at
|
||
|
|
least I can success to print out)
|
||
|
|
I promise to look over your report. Please use 'important' for
|
||
|
|
"I can't print out by my printer!".
|
||
|
|
|
||
|
|
Thanks,
|
||
|
|
--
|
||
|
|
Kenshi Muto
|
||
|
|
kmuto@debian.org
|