mirror of https://gitee.com/openkylin/cups.git
29 lines
1.2 KiB
Plaintext
29 lines
1.2 KiB
Plaintext
Debian users,
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For making clear your printing problem, I need some information.
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1. Please describe your CUPS version/revision. This will be written
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automatically if you use Debian bug system tools.
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2. Please describe Your printer vendor and model, and how to connect (usb,
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parallel, serial, lpd, ipp, http, socket, smb).
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3. Please attach your /etc/cups/printers.conf (only about problematic printer)
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4. Set LogLeveld as "debug" in your /etc/cups/cupsd.conf and reload by
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/etc/init.d/cups reload. After you do something causes a problem,
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please attach gzippped your /var/log/cups/error_log.
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5. Please attach gzipped PPD file in /etc/cups/ppd/.
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Before you report...
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1. If you use gs as filter, please check /usr/bin/gs indicates gs-esp.
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gs-gnu doesn't support some drivers. If gs indicates gs-gnu, please
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change by 'update-alternatives --config gs'.
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2. Please don't set severity to 'grave' or 'critical' if you couldn't success
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to print out. I usually test by my printer, then upload. (it means at
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least I can success to print out)
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I promise to look over your report. Please use 'important' for
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"I can't print out by my printer!".
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Thanks,
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--
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Kenshi Muto
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kmuto@debian.org
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